How to Recruit Engineers in San Francisco

How to Recruit Engineers in San Francisco

Introduction 6 months ago, Nikhil and I were the only developers at our 4 person startup. With business growing steadily, we were so spread thin that there was no hope of improving our product if we didn’t bring more help…

How to Find a Technical Cofounder

How to Find a Technical Cofounder

During my 4 years as an undergraduate computer science student at USC, I received hundreds of recruiting emails from business students looking for a technical co-founder or somebody to build their idea. Many of them were undeniably bad. Although I…

Empathy, The Most Underrated Business Skill

Empathy, The Most Underrated Business Skill

Our most recent hire, Brandon Ancier, said something at our last meeting that I had never considered before: “What I like about working here is that everyone on this team has business sense.” And as flattering as that is, I…

3 Reasons Why Businesses Should Focus More on Customer Service on Social Media

3 Reasons Why Businesses Should Focus More on Customer Service on Social Media

Although most companies now utilize social media for sales and marketing campaigns, many forget that social media can be used for better customer service. And that’s a shame because every support inquiry is an opportunity to build a positive relationship…

Startups Need Role Models Too

Startups Need Role Models Too

Entrepreneurs are too obsessed with being unique. Whether it be through patents, a strange business model, or a weird UI, everyone seems to be affected by this unfortunate startup variant of Not Invented Here Syndrome. Everyone is ready to answer…

Building Responsive Widgets for Mobile

Building Responsive Widgets for Mobile

Introduction Building for mobile is challenging. Building widgets is challenging. Building widgets for mobile is especially challenging. Since the release of Tint ten months ago, we’ve iterated our widget loading strategy a number of times. First, we started out with…

Social Media at Events: Trends for the Next Decade

Social Media at Events: Trends for the Next Decade

“We need to stop interrupting what people are interested in & be what people are interested in.” -Craig Davis My favorite thing about working with our trade show & event marketing customers is that they understand our solutions instantly and…

Common User Feedback Mistakes

Common User Feedback Mistakes

Over 3/4ths of the work I do every day involves user feedback in some way. In the morning until noon, I’m fixing bugs that users send my way. Then in the afternoons, I pick which features I want to focus…

Our dashboard allows one-click access to the numbers that matter.

How to Create A KPI Dashboard

Our Story A couple of months ago, I was reading Suhail Doshi’s post on Bullshit Metrics, another name for vanity metrics. In the post, he describes the idiocy of focusing on metrics that don’t matter like new users or pageviews….

Improve Your SEO

Improve SEO: How we increased search traffic by 2600%

This is a graph of the organic search traffic for my startup, Tint. Copied straight from google webmaster tools. In January, our splash page was getting 602 monthly visits from search. In March, it had grown to 15746 visits. An SEO improvement of 2600%! What happened in between? If…