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Hashtags Are Growing Up: Take Your Social Media Marketing To New Heights

The hashtag is now a vital part of social media marketing, but where did it come from? What fueled its rise to power? Understanding their… Read More

How to Hire A Top-Notch Community Manager

Community Management is a critical role. This hire is the bridge between your customers and your team, and their feedback is critical for every department. Read More

Want to reduce churn? Host a breakup party.

Talking to your former customers is one of the best things you can do for your business. Invite your "exes." Reduce churn. Here's how. Read More

5 Ways Ad Blockers Are Good For Marketers

Forget what you've heard -- ad blockers are good for marketers. Here's how the new iOS update will lead to better marketing. Read More

Community Building from Scratch: A How-To Guide

Community building has become a central piece of the marketing mix. From Morocco to San Francisco, these are the steps I use, without fail, to… Read More

The Marketer’s Guide to Community-Driven Content

Your community can and should become the pulse of your content marketing strategy, but the first step is deciding if you have one. While you may… Read More