Community Powered Loyalty Cultivates Direct Relationships For Higher Customer Lifetime Value and Passionate Advocacy
Create a sense of belonging and promote brand interaction to cultivate a loyal customer base that remains loyal and advocates for your brand. Harness an online brand community to nurture direct, emotional, and engaging relationships with your best consumers.
Brands Need to Reclaim and Strengthen Direct Consumer Relationships
To achieve successful retention and lasting brand loyalty, brands must transcend transactional loyalty, stop relying on third-party gatekeepers, and deliver modern loyalty experiences that foster deeper connections.
Long-Term Growth Requires Owned Relationship Channels
Elevate your owned channels and achieve sustainable growth.
Consumers are 3.5X more likely to purchase from a business after a positive customer experience.
Brands Must Acquire A Deeper Understanding of Consumers
The key to retention lies in knowing your audience and bridging the gap between your brand and your consumers.
Less than 50% of marketers know their audience’s interests and hobbies, shopping habits, the products they are interested in buying, their purchase history, and where they consume content.
Brands With Emotional Loyalty Have Higher Retention
An emotional connection to your brand will achieve greater long-term outcomes.
Emotionally connected consumers are more than 2x as valuable as even highly satisfied consumers.
ARM & HAMMER Baking Soda
13X Greater CLV than other marketing channels
“We can actually disrupt the environment and disrupt our competitors. We have loyalists that we want to get the message out and to speak on our behalf, and in a more organic way than a brand trying to be the voice. We have a community where we can talk to people all the time and spread their love for ARM & HAMMER Cat Litter.”
+18% Increase in Consumers Who “Always Purchase”
“The all-in-one platform to drive engagement, advocacy, loyalty and insights all under one roof. Our community was extremely engaged whether it was helping pick a new flavor for our next product launch, trialing a new product, or posting on their social channels to drive advocacy amongst other parents.”
+60% Increase in Purchase Among Community Members
“With community, you have more than that sort of first, surface level relationship with them and you have more than that first level data with them. So you know what their hobbies are, their personal interests may be. You know their shopping behavior. What kind of causes they support. You just know those things that give you that next level understanding.”
Harness the Power of Direct Consumer Connections for Long-Term Growth and Increased Retention
Learn how TINT’s community solutions can help you deliver on modern consumer expectations to achieve loyalty, powered by integrated data & insights.
Owned Brand Channel
Online brand communities are an engaging extension of your brand website
Take back control from third parties and own your consumer data.
Points & Rewards
Create engaging rewards & fun gamification
Deliver unique community activities to each consumer
Collect consumer feedback to understand your audience and competitors