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Loyalty & Engagement

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Years of consumer research show that connecting with consumers in an authentic way is key for brand marketing to be effective. One strategy that has been gaining traction is ambassador marketing. You may know it by other names, as it is often confused with influencer marketing or brand advocacy. Ambassador marketing goes beyond traditional advertising by leveraging the credibility and influence of consumers to reach a broader audience and drive brand awareness, engagement, and ultimately,…

A woman sitting on the floor, leaned against her sofa with her laptop on her lap.

Consumer loyalty is changing faster than ever, and marketers must shift their strategies to maintain a competitive advantage. One way to do this is to rethink how your brand views and rewards loyalty from your biggest fans. An easy way to incorporate customer-first thinking involves building loyalty programs.…